Your Immigration Partner

Privacy Policy

Last updated: January 2024

Our Commitment to Privacy

TrustedVisaHelp is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Date of birth and nationality
• Passport and travel document information
• Employment and education history
• Financial information for immigration purposes
• Family information for sponsorship applications

Technical Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar technologies

How We Use Your Information

• To provide immigration consultation and application services
• To communicate with you about your case and our services
• To prepare and submit immigration applications on your behalf
• To comply with legal and regulatory requirements
• To improve our services and website functionality
• To send you relevant updates about immigration policies (with consent)

Information Sharing and Disclosure

We may share your information with:

• Immigration, Refugees and Citizenship Canada (IRCC)
• Provincial immigration authorities
• Third-party service providers (with your consent)
• Legal authorities when required by law

Note: We never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encrypted data transmission and storage
• Secure servers and databases
• Regular security audits and updates
• Limited access to authorized personnel only
• Secure document handling and disposal

Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• File a complaint with privacy authorities

Retention Period

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Immigration files are typically retained for 7 years after case completion, as required by professional regulations.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

TrustedVisaHelp Privacy Officer
Email: privacy@trustedvisahelp.com
Phone: +1 (555) 123-VISA
Address: 123 Immigration Street, Toronto, ON M5V 3A8

Questions About Our Privacy Policy?

Our team is here to address any privacy concerns you may have.